There are concrete efforts to move reuse systems from pilot programs to operational reality, but the economics remain challenging. Real-world implementations reveal critical questions: can return rates offset losses from unreturned packaging? Do washing and logistics costs outweigh single-use alternatives? How do retailers fit reuse infrastructure into smaller store formats?
This session brings together key actors, from grocery retail to restaurants, to share practical lessons learned across product categories and geographies.
- The economics of reuse at scale: How do logistics, materials and infrastructure costs compare to single-use alternatives? What return rates, loss management strategies, and operational efficiencies are necessary to make reuse systems economically viable?
- In-store experience and consumer behaviour: How are retailers and restaurants adapting reuse infrastructure to changing consumer shopping patterns? What design choices maximize customer participation?
- Cross-category lessons: Practical insights from across product categories about what drives success or failure in the real-world
What to expect from this type of session...
Main stage sessions, but not as you know them. Because we’re off-the-record, leading experts can speak candidly about their experience with what works, and what doesn’t. At least half the session is dedicated to audience insights and questions to ensure we tackle the big issues head on.
