Sustainable Apparel and Textiles Conference

29th April - 30th April 2026

Amsterdam, Netherlands

Emotional durability: Why consumers neglect the clothes they own – and how psychology can help

Plenary
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The transition to a circular fashion economy depends on people valuing what they already own: wearing garments for longer, caring for them properly, and, when the time comes, placing them in the right channels for textile-to-textile recycling rather than sending them to landfill.

However, research such as Zalando’s It Takes Many report shows that whilst 74% of consumers say they want to wear clothes more sustainably, these values rarely translate into action. The attitude–behaviour gap is well-documented: people care, but garments still end up neglected at the back of wardrobes or discarded to make space for new purchases.

Waiting for consumers to change on their own is not a viable strategy. The fashion industry must meet people where they are and find ways to build emotional durability into clothing to change this default behaviour.

Our panel will explore:

  • What are the common associations with “sustainable fashion”? Is it still seen as buying new premium goods rather than caring for what people already own?
  • Why do consumers lose interest in garments they once loved, and when do clothes become disposable in their minds?
  • How can brands uncover what truly motivates consumers around garment care and disposal? What useful generalisations exist, given the emotional complexity of our relationship with clothing?
  • What practical interventions can brands implement now to bridge the attitude–behaviour gap?
Plenary

What to expect from this type of session...

Hear from expert speakers on these mainstage panel discussions as we address the critical sustainability challenges and opportunities within the industry.

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Day 0

Tuesday 28th April 2026

Time
Session title
Session type
15:00 - 17:30
Workshop
17:30 - 18:30
Networking